All our consultations and medical records are kept strictly confidential, with your clinical information only accessible by authorised members of our team. When your health information is transferred for further care, it is sent via secure fax or secure message. Our practice is fully computerised which includes medical records, prescriptions, radiology and pathology results.

Beach End Medical Clinic welcomes all patients. Please advise our staff if you would like for identity specifics to be noted on your health record. This includes, but is not limited to:

Aboriginal and Torres Strait Island patients;
culturally and linguistically diverse patients; and
LGBTQI+ patients.

Beach End Medical Clinic strives to always provide the highest standard of medical care. If you feel there is an issue with your care or have any concerns, you are more than welcome to bring it up with our Practice Manager confidentially by contacting the clinic.

If you are unable to resolve your concerns with the Practice Manager you can register your complaint with:

Health Complaints Commissioner
 1300 582 113
 hcc.vic.gov.au

Your privacy is important to us and we want you to feel comfortable visiting our website. Please note the following:

Beach End Medical’s website contains links to other sites. Beach End Medical is not responsible for the privacy practices of any linked sites. The information, products and advertisements contained in the linked sites are neither approved nor endorsed by Beach End and Beach End is not responsible for such information, products or advertisements.

We may use remarketing or retargeting platforms, such as Google or Facebook, to advertise our services to you. For Facebook retargeting (Custom Audiences), your personal information is encrypted and matched with Facebook’s encrypted data to serve you advertising on Facebook and its associated websites. Your medical records are not shared with Google or Facebook. You can opt out by visiting Facebook’s Settings page or the third party advertiser’s equivalent page.